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How z7bd Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains what we collect when you use z7bd, how we store it, and what you can do if you want to access or remove it.

Account data protectedbKash, Nagad, Rocket payment privacyContact us to request changesBangladesh-focused data handling

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PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

DATA SECURITY

How We Protect and Manage Your Information

We apply standard security measures across every part of your account — from login to withdrawal. Here is how each area works in practice.

Account Security

Your account is protected by password hashing and OTP verification on login. We flag unusual access patterns and may temporarily lock your account if something looks off.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

We keep your account data while your account is open. If you close your account, we retain only what applicable law requires, then delete the rest on a rolling schedule.

Requesting Changes

To access, correct, or delete your data, contact support via live chat or email. We verify your identity first, then process the request within a reasonable timeframe.

What We Collect and Why We Hold It

z7bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with z7bd, we collect the information needed to run it — your name, contact details, and the payment method you use to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to

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match it to your account; we do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access. This data is
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held only as long as your account is active or as required by applicable law. We do not sell your personal information to third parties. Any data shared with payment processors like bKash, Nagad, or Rocket is limited to what those services need to complete your
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transaction. If you are in Bangladesh, your rights under applicable local law apply, and eligibility to use our platform depends on your local regulations and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions We Hear Most

These are the questions we get most often about how your data is handled at z7bd.

We collect your name, contact number, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We share only what payment processors need to complete your transaction. We do not sell your personal information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We verify your identity and then provide the data you have requested.

Yes. Submit a deletion request through live chat or email support. We will remove your data except for records we are required to keep under applicable law.

We retain only what local law requires after account closure. Everything else is deleted on a scheduled basis once the mandatory retention period ends.

No. We record transaction references and amounts to match deposits to your account, but we never store your mobile banking PIN or full wallet login credentials.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How z7bd Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Privacy Questions We Hear Most

01 What personal data does z7bd collect when I open an account?

02 Does z7bd share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask z7bd to delete my account data?

05 How long does z7bd keep my data after I close my account?

06 Are my bKash, Nagad, or Rocket wallet credentials stored by z7bd?

Privacy Policy

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